# Norma support

> Get help connecting Arch Studio and choosing where to start.

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## Start here

- [Install](https://architecturestudio.ai/capabilities/skill-norma-support#capability-setup)
- [New to skills?](https://architecturestudio.ai/docs/agents)
- [All skills](https://architecturestudio.ai/capabilities?kind=skills)

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## What it does

Ask Norma how to connect Arch Studio, what it can access, what it remembers or why something is not working. Norma answers from Arch Studio’s support knowledge and the evidence you share, states access limits accurately and suggests a practical next step.

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## Install

Connect Arch Studio in Claude or ChatGPT, then return to your conversation and ask Norma for the task. Your assistant uses its available file access and tools to carry out the skill.

- [Add to Claude](https://architecturestudio.ai/docs/install?host=claude&surface=app&method=mcp)
- [Add to ChatGPT](https://architecturestudio.ai/docs/install?host=chatgpt&surface=app&method=mcp)
- [Setup guide](https://architecturestudio.ai/docs/install)

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## Versions and source

Arch Studio 1.5.1.2 · MCP — Available as MCP workflow instructions in compatible Claude and ChatGPT connections. The assistant performs the work with its own tools and permissions and verifies the actual result before reporting completion.

Arch Studio 1.5.1.2 · Open source — Included in the public plugin for Claude Code and Codex. In this version: Norma support — Help connect Arch Studio, understand its access and memory, choose a first workflow and troubleshoot from reported evidence.

- [Hosted release details](https://architecturestudio.ai/releases/hosted-1-5-1-2-0692a162)
- [Read public source](https://github.com/AlpacaLabsLLC/skills-for-architects/blob/b85cba155ddbabe8e721fc79044e5a9ef4aa7540/skills/norma-support/SKILL.md)
- [Public release details](https://architecturestudio.ai/releases/public-1-5-1-2)

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## Usage

Ask Norma in plain language. With Arch Studio connected through MCP, no $ or / command is required. Norma is your assistant working with Arch Studio.

```text
Use Arch Studio to help me connect it in ChatGPT. Tell me what website sign-in and MCP authorization each cover, what Arch Studio can access, and what to check if the tools do not appear.
```

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## What it helps with

### Connection and installation

Norma explains how to connect Arch Studio in your assistant and what website sign-in and MCP authorization each cover.

### Access and memory

Norma explains what Arch Studio can read, what your assistant keeps and which connected apps depend on your own permissions.

### Troubleshooting

Norma works from the errors and details you report. It does not inspect attachments, run diagnostics or edit files from this entry point.

### First workflow

Norma suggests a first task and hands architecture or project work to the skill that owns it.

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## Workflow

1. **Describe** — You describe the question, your assistant and what you observed.
2. **Check** — Norma reads the relevant support guidance and separates what is known from what is not.
3. **Answer** — Norma gives guidance, the access limits that apply and a practical next step.

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## Pairs with

Norma prepares a reviewed bug report or feature request when a support question turns out to be a product issue.

- [Product feedback](https://architecturestudio.ai/capabilities/skill-studio-feedback)

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## Related skills

Norma — Coordinate architectural work through the right Arch Studio skills.

Product feedback — Prepare a clear Arch Studio issue report for your review.

- [Norma](https://architecturestudio.ai/capabilities/skill-norma)
- [Product feedback](https://architecturestudio.ai/capabilities/skill-studio-feedback)